CallCert

Robocall Mitigation Database

Your robocall filing, written from your own answers.

Answer questions about how your company actually keeps illegal calls off its network. You get back the mitigation plan as a PDF, the text for every field of the database form, your CPNI certificate, and a report showing which rule each part answers.

Read the full samplePrepare your filing set
Recertify by 1 March 2027Window opens 1 February$149 once

Coverage report

From the sample filing set

15 covered / 1 need more
Specific steps taken to avoid originating illegal robocall traffic47 CFR 64.6305(d)(2)(ii)Covered
How you know your customers47 CFR 64.6305(d)(2)(ii); 47 CFR 64.1200(n)(4)Covered
Procedures for knowing your upstream providers47 CFR 64.6305(d)(2)(ii) and (f)(2)(ii); Public Notice DA 24-73Covered
Contract terms that address illegal callsPublic Notice DA 24-73; Sixth Report and Order para 40Covered
Call analytics used to identify and block illegal traffic47 CFR 64.6305(d)(2)(ii), (e)(2)(ii), (f)(2)(ii); FCC RMD FAQ Q12Covered
Commitment to respond fully to tracebacks within 24 hours47 CFR 64.6305(d)(2)(iii), (e)(2)(iii), (f)(2)(iii); 47 CFR 64.1200(n)(1)Covered
The rule you rely on, and why it applies47 CFR 64.6305(d)(2)(i), (e)(2)(i), (f)(2)(i); Sixth Report and Order para 45Covered

Where an answer is thin, the report says what a sufficient answer contains instead of filling the gap with language you never wrote.

What arrives

Four documents, one price.

Robocall mitigation plan

A PDF ready to upload, with a section for every element the rules list for the roles you play — written from your answers, not from a template.

Database form answers

Every field of the submission form in order, with the text to enter: principals, other names, the role dropdowns, the exemption box, the prior-action description.

CPNI certificate

The annual customer-information certificate for your officer to sign, with the statement explaining how your procedures work, the data-broker statement, and the complaint summary.

Coverage report

Element by element, what your answers cover, what still needs more from you, and the rule citation behind each one.

Why a template is the risky option

In December 2024 the FCC ordered 2,411 filers to cure deficient filings, and it has removed over 1,400 filings since January 2025. The published reasons are missing content: no description of how the filer knows its customers, no statement about call analytics or the vendor behind them, no upstream-provider procedures. A filing that only explains how caller ID authentication works in general is the example the Commission itself gives of a facially deficient one.

What stays with you

The facts, the officer's signature, and the submission. We do not file anything, we do not sign anything, and we do not tell you which exemption applies to your company — that has to be your statement, because it is your declaration. Nothing in the documents says a practice you did not describe.

The work

About twenty minutes of questions.

Start

  1. 01

    Answer

    Your roles in the call chain, your caller ID authentication status, how you screen customers, what you do about illegal traffic, and who your contact is.

  2. 02

    Receive

    The plan (8 sections in the sample), the form answers, the certificate, and the coverage report — within a minute of payment.

  3. 03

    File

    Work down the answer sheet field by field, upload the plan PDF, have your officer sign the declaration, and submit. Keep the link for next year.

Questions

Can you file it for us?
No. The declaration on the database filing has to be signed by an officer of your company under penalty of perjury, and the CPNI certificate has to be signed by an officer as agent of the carrier. We prepare the documents; your officer signs and submits them.
Is the plan FCC-approved?
No such thing exists. Nothing is reviewed or approved when you file — acceptance into the database is conditional, and filings are removed later if they are found deficient. What we can say is that the plan has a section for every element the rules list, and the coverage report shows you which of your answers covers each one.
What about the $100 filing fee?
The FCC adopted a $100 fee for initial submissions and annual recertifications, and it is not yet in effect. The Bureau said it will publish a notice when it is. We do not collect it, and you should not expect to pay it until that notice appears.
We are a reseller with no network. Do we still file?
Yes. A reseller that sells voice service to end users is its own voice service provider and files its own certification and plan; so does a mobile virtual network operator. Your upstream carrier's filing does not cover you.
We are small. Are we exempt from the CPNI certificate?
No. The FCC's enforcement advisory on the annual certification says plainly there is no exemption for small companies, and it lists resellers among the carriers that must file.
What if the documents never arrive, or something fails?
If the documents are not produced, the payment is refunded automatically and you do not have to ask. If the delivery email could not be sent and you never opened the documents, it is refundable on request, with no time limit. If you never open or download anything, the order is refundable for 30 days. The full clause is in the Terms.