Terms of Service

1. The service

CallCert is a self-serve software product that assembles documents from the answers you give: a robocall mitigation plan, the answers to enter in each field of the FCC Robocall Mitigation Database submission form, and, if you include it, an annual CPNI compliance certificate. It also returns a coverage report listing each element the rules require, which of your answers covers it, and the citation. The description, scope, and price shown on callcert.forage.bot and at checkout (currently $149 for one filing set, covering one provider for one filing year, unless otherwise stated) apply to your order at the time you place it.

Features, scope, technical methods, and pricing may change over time, but later changes will not retroactively alter an order already placed unless we clearly tell you otherwise.

2. Eligibility and business use

You must be at least 18 years old to use CallCert. The product is intended for business and professional use. If you purchase on behalf of a company, client, agency, or other entity, you represent that you have authority to bind that entity to these terms.

3. Billing model, orders, delivery, and timing

The billing model for CallCert — whether a one-time purchase, a subscription, or another arrangement — is shown on callcert.forage.bot and at checkout. The terms of your specific order, including any recurring charges, free trials, follow-up deliverables, included add-ons, and cancellation rights, apply to that order. Any delivery windows, turnaround times, or similar estimates shown on the site or in email are targets only, not guaranteed deadlines.

Your order is considered delivered when we send the report, download link, hosted page, or other purchased output to the email address you provided, or otherwise make it available through the delivery method described at checkout. You are responsible for providing a valid email address and for checking spam, junk, quarantine, or other filtering systems on your side.

For one-time purchases that include a follow-up re-run, re-audit, or other follow-up deliverable, that follow-up is part of the original purchase as described at checkout and does not create an ongoing subscription, managed-service, or indefinite support obligation unless we expressly say otherwise.

For subscription products, recurring billing continues until you cancel through the mechanism described at checkout or on callcert.forage.bot. Cancellation governs your access to future billing cycles and the post-cancellation lifecycle of any hosted output as described at checkout. Refund treatment for the current billing cycle is described in section 5.

4. Fees, payment, and taxes

Payments are processed by Stripe. By submitting payment information, you authorize Stripe to charge the amount shown at checkout, including any selected add-ons, discounts, and applicable taxes. Prices are exclusive of taxes unless stated otherwise at checkout.

5. Refunds

Outside the conditions above and any non-waivable rights under applicable law, sales are final. Refunds, when issued, are returned to the original payment method.

6. Information you submit; authority and permissions

The information you submit during checkout and intake must be accurate, current, and complete. You are responsible for keeping your contact email current so we can deliver the product, refunds, and important notices.

You represent and warrant that you have all rights, permissions, and authority needed to submit the URLs, brand names, prompts, text, or other materials you provide to us, and to instruct Jobbot Inc and its service providers to process them to deliver the product. If you submit materials on behalf of a client or third party, you represent that you are authorized to do so.

7. Prohibited submissions and acceptable use

CallCert is designed for public-facing websites, business information, and ordinary business contact details. You agree not to:

• submit payment card information except through Stripe Checkout;
• submit social security numbers, passport numbers, driver's license numbers, financial account credentials, or similar highly sensitive personal data;
• submit health information, biometric data, precise location data, children's personal data, or other regulated sensitive data;
• submit trade secrets, confidential third-party information, or unpublished internal materials unless you are fully authorized and accept processing by our providers as described in the privacy policy;
• use CallCert to violate the law, infringe another party's rights, or breach any duty of confidentiality;
• ask us to access password-protected systems, bypass technical controls, conduct penetration testing, or perform intrusive security testing;
• interfere with, probe, scrape, automate access to, or impose unreasonable load on CallCert or related infrastructure; or
• resell, white-label, or repackage the service itself as your own standalone commercial product without our written permission.

Product-specific limits

CallCert prepares documents from the answers you give. It is not a law firm and does not provide legal advice. It does not file anything with the FCC, does not sign anything, and cannot: the declaration on a Robocall Mitigation Database filing and the annual CPNI certificate must each be signed by an officer of the filer. Submitting the filing, and the accuracy of everything in it, remains yours.

Nothing here is an assurance about how the FCC will treat your filing. Acceptance into the Robocall Mitigation Database is conditional, filings are reviewed afterwards, and removal depends on conduct we cannot observe. We do not state that a plan is approved, accepted, compliant, or safe from removal, and we do not tell you which STIR/SHAKEN exemption applies to your company — that statement has to be yours, because the declaration is yours.

The documents are assembled from your answers only. Where you leave an element unanswered, the coverage report says so rather than supplying language you did not write.

8. How output is produced

CallCert does not use a language model or any other generative AI to produce your output, and we do not send what you submit to a model provider. Results are produced by ordinary software logic, product-specific rules, and the data sources described by the service.

We may change, add, or remove rules, data sources, and technical methods over time in our discretion. Results describe what the service processed or observed at the time it ran; they are not a warranty about anything the service did not examine.

9. Your content; our limited license

As between you and us, you retain whatever rights you have in the content you submit. You grant Jobbot Inc a non-exclusive, worldwide, royalty-free license to host, copy, transmit, analyze, modify, and otherwise use that content solely as needed to provide the product, troubleshoot issues, prevent abuse, process refunds, comply with law, and improve the operation of the service using aggregate or de-identified learnings.

10. Output and permitted use

Subject to these terms and payment of applicable fees, we grant you a non-exclusive, non-transferable license to use the report and other output we deliver to you for your internal business purposes. This license does not transfer ownership of the service, site, software, prompts, workflows, templates, branding, or underlying methods.

11. Third-party services

CallCert relies on third-party services such as Stripe, Vercel, Resend, Migadu, and GitHub. Those providers operate under their own terms and policies. We are not responsible for outages, errors, filtering, delays, or other acts or omissions of third-party services outside our reasonable control.

12. Disclaimers

The product is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted service.

References to an "audit," "readiness," "recommendation," "score," or similar labels mean an informational software output only. They do not mean certification, legal compliance, regulatory approval, expert assurance, or a guarantee that your site will be cited, ranked, indexed, perform better, or achieve any business result.

You are solely responsible for reviewing the output, verifying any facts or recommendations, deciding how to act on it, and obtaining any legal, tax, security, compliance, marketing, or other professional advice you need. CallCert is not a substitute for professional judgment.

13. Limitation of liability

To the fullest extent permitted by law, Jobbot Inc and its officers, directors, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business opportunity, data, goodwill, or use, arising out of or related to these terms or your use of CallCert, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these terms or CallCert will not exceed the amount you paid us for the specific order giving rise to the claim in the twelve months before the event giving rise to the claim, or one hundred US dollars (US$100), whichever is greater.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to defend, indemnify, and hold Jobbot Inc harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your submitted content, your violation of these terms, your misuse of CallCert, or your violation of any law or third-party right.

15. Suspension and termination

We may suspend or terminate access to CallCert at any time, with or without notice, including for breach of these terms, suspected fraud or abuse, legal risk, provider restrictions, or conduct that may harm the service or others. You may stop using CallCert at any time.

Sections intended to survive termination — including ownership, submitted content licenses, disclaimers, limitation of liability, indemnification, governing law, and dispute provisions — will survive.

16. Governing law and disputes

These terms are governed by the laws of Delaware, USA, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these terms or CallCert that is not resolved informally will be brought exclusively in the state or federal courts located in Delaware, USA, and you consent to the personal jurisdiction of those courts.

17. Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. If a change materially affects your rights, we will provide reasonable notice — for example, by posting the change on callcert.forage.bot or emailing you at the address on file. Your continued use of CallCert after the effective date constitutes acceptance of the revised terms.

18. Contact

Questions about these terms? Email callcert@forage.bot.